LET'S GET STARTEDFirst steps of our collaboration

You may or may not have worked with an outsourcing partner before. Let us tell how we work.

From inquiry to trust

You face a challenge. Maybe you are struggling with the continuity of JAVA expertise necessary to keep your applications up and running. Or you have a brilliant business development plan but only limited financial resources.

Step 1. Share your challenges with us. No commitment. We will reply. Probably with more questions than answers. And so a dialogue starts. By mail or by phone, but we like using Skype. You can look each other in the eye, you can share a screen or a whiteboard.

Step 2. We will formulate a proposal. It will state clearly what you can expect and what we would like in return. Still no commitment. Do you want to meet up before signing? It can be arranged. You are more than welcome to visit our offices, we can come and visit you or you can meet with our Dutch partners.

Step 3. We negotiate the offer successfully. Let’s get started.

From trust to a project in full swing

The success of a project depends heavily on the team structure. Is it about maintenance, development, innovation or a mix? What available resources can you bring to the table? The minimum requirements that we ask are: bring business knowledge and make clear who the product owner is.

ISD has experience with a wide variety of project proceeding models. We are used to blending in with any existing protocols that you use. We are used to be “long-distance team members”.

On the other hand, you can entrust us with full project responsibility. We very much like the SCRUM method. So, given the chance, we put working software over documentation and people and communication above processes and tools.

From full swing to finish

Let’s start by hoping that you stay with us for a very long time.

Usually finishing means that a project is transferred from the development team to the maintenance team. That requires another set of rules. Moreover, we can blend with your standards or introduce our own set of standards. The main targets: happy users and being in touch with the reality of today.

Occasionally the customer takes over the application that we developed. This will come fully documented with source codes. And, of course, we remain available for any further assistance.

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    Do you have additional questions?

    How soon can I have a dedicated team of 4 engineers/developers?

    The process of onboarding and hiring is different from project to project, but on average we start our projects in about 2-3 months.

    What qualifications ISD employees hold?

    All ISD people hold either graduate or post-graduate degrees and all of them are fluent in English. Our talents conduct courses at the Technical University of Moldova and also, they mentor various educational programs for IT specialists. Our developers are certified by Oracle, Cisco, Microsoft & other providers.

    Can I interview, or speak with the developers before hiring?

    Definitely! We encourage our customers to have virtual meetings with the candidates and visit the ISD office to meet the entire team.

    How can I make sure that the confidentiality is respected?

    All our employees and partners signed a non-disclosure agreement (NDA) and we also sign an NDA with our customers. Thus, all employees involved in a project, are bound to discretion and confidentiality.

    How does ISD ensure the delivery of professional services?

    We believe in long term partnerships, and we aim to establish a relationship based on trust and full commitment. We have developed internal programs to increase the technical capabilities of our developers, but also their capacity to establish a strong communication with our customers in order to understand better their needs and expectations.

    Connect with us
    Bulgara Street 33/1, Chisinau MD-2001, Moldova
    + 373 22 996 170
    De Amfoor 15, 5807 GW Venray-Oostrum, The Netherlands
    + 31 478 502944

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