mei 23, 2022

Privacy Policy

 

Last Update: May, 2022

 

Inther Software Development SRL (“ISD,” “We” or “us”) offers software development services. We also own and operate several websites (e.g. isd-soft.com & stockcontrol.eu) (individually, “Website” and collectively the “Websites”). This privacy notice aims to inform you about how We collect, use, disclose and store information about you when you:

  • interact or use our Websites, including downloading materials from our resources page or requesting a demo, a price quote or any other data
  • register and/or attend any of our events, webinars, or the conferences We attend (collectively “Events”), subscribe to Newsletter etc.
  • when you apply for a job position
  • request and benefit from our services.

 

ISD strives to collect, use and disclose Personal Information in a manner consistent with the laws of the countries in which it does business. Our privacy policy considers the various regulatory requirements from the countries where ISD operates, including the EU General Data Protection Regulation (GDPR) and Laws on Personal Data Protection of Republic of Moldova.

ISD commits to use the collected data for the purpose of improving its communication and services to customers, partners, employees etc.

 

Information We collect

We gather various types of information, including information that identifies or may identify you as an individual (“Personal Information”). Personal Information may include, your name, country, telephone number, e-mail address, company affiliation and associated interests.

 

Information You Provide to Us:

Communication

From Websites or other means of interaction: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Contact us” (or similar) online form or if you register for ISD webinar, request ISD resources etc. If you contact us through the Websites, We will keep a record of our correspondence.

 

Recruitment

When applying for a job at ISD, We may ask information about educational and employment background, contact information and preferences, job qualifications, and jobs for which you would like to submit an application. You also may choose to provide ISD additional information, such as your CV, resume, or transcripts; employment references and related information; and compensation requests.

 

Services

We receive and store information you provide directly to us when you benefit of our services. The types of information We may collect directly from our customers and their users include: names, email addresses, postal addresses, phone numbers, job titles, transactional information (including Services purchased), as well as any other contact or other information they choose to provide us in connection with the services, to the service delivery process or in connection to the quality of our work, e.g. survey feedback.

 

Information We Automatically Collect:

When you visit the Websites, We collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Websites, geographical area etc. We use Google Analytics and other platforms to collect this data. Please read our Cookies Policy for more information.

 

How We Use Personal Data

ISD uses the data to operate our business, communicate about our services and to improve the recruitment communication channel.

Communication. We use data to improve our communication and to provide the information you require, e.g. receive a newsletter after subscription or invite you to a webinar which might interest you.

Recruitment. We use data to contact & communicate with the job applicants, to manage ISD’s recruiting and hiring processes, and for compliance legal and regulatory requirements. If you are hired, the information may be used in connection with employment and company management.

Business Operations. We use data to provide and improve the services We offer and perform essential business operations. We use data to operate, protect, make informed decisions, and report on the performance of our business and the services our customers need.

The customer provides ISD access to its production, development or test environment, which may include personal information about its employees, customers, partners or suppliers. This information is personal information and is treated according to ISD Privacy Policy. The same rules apply on other information ISD gets access from customer side, as projects & products, fixes, installations, devices, credentials, performance etc.

 

Share and disclose information to third parties

We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) in these cases:

 

Vendors, consultants and other service providers:

We may share your information with third party vendors, consultants and other service providers who We employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytics companies (e.g., Google Analytics), CRM service providers (e.g., ZOHO), email service providers (e.g., Outlook) and others.

 

Disclosures for National Security or Law Enforcement:

Under certain circumstances, We may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

 

Common sense

ISD will access, transfer, disclose, and preserve personal data, including your content, when We have to protect our customers, for example to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone or to prevent or stop an attack on our computer systems or networks; or to protect the intellectual property of ISD.

Please note that our website contains hyperlinks to other websites (third parties) whose privacy practices differ from ours. If you provide personal data on any of those websites, your data is governed by their privacy statements.

 

Cookies and Other Tracking Technologies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. Depending on which of our Websites you are visiting, We may also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts, as well as to understand your browsing of the Website (for example, which page you visit or how long you stay on each page). The purpose of using cookies is to improve your navigation experience, understand which services you want to use or what job interests you etc.

You can opt-out a cookie by clicking on the “reject all” button in the applicable Website Cookie Notice. Each cookie notice you will find on one of our websites applies to that Website only.

 

Google Analytics & other platforms

On some of our websites, We also may utilize Google Analytics, a web analysis service provided by Google, to track the visitor’s behavior on our websites, as visited pages, time spent, locations etc.  Along with Google Analytics, We might use Google Search Console and Google Optimize to understand the keywords or conduct A/B webpage tests. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

 

Changes & Updates to the Privacy Notice

We’re constantly trying to improve our Websites and Services, so We may need to change this Privacy Notice from time to time as well. We will alert you to material changes by, for example, placing a notice on our Websites and/or by sending you an email (if you have registered your e-mail details with us) when We are required to do so by applicable law. You can see when this Privacy Notice was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Notice.

 

Complains & how to contact us

In compliance with the GDPR and local regulations We commit to respond to your requests and questions reasonably prompt under the set legal deadlines. Our contact person is ISD CEO Radu Corlateanu and the requests shall be sent via:

Mail: Str. Bulgara 33/1, Chisinau MD-2001, Moldova or

Email: info@isd-soft.md

Phone: + 373 22 996 170