When you take the decision to outsource, cultural differences should not be ignored. These differences are minor when near-shoring to Eastern Europe. ISD is focusing on building good communication channels – we ensure we walk and talk the same cultural language with the outsourcing company.
Quality of service has become an essential parameter in off-shoring, buyers are now looking beyond labor arbitrage. High-quality outsourcing is achieved through good management and constant innovations.
•Educated professionals pool
The higher education institutions and comprehensive schools that formed the base of educational systems in former Soviet Union countries were mainly focused on engineering specialties. This legacy, and the presence of strong science schools, has fueled the rapid increase in the number of companies providing IT outsourcing and software development in the CEE region. Educational systems in CEE countries are improving on their already strong focus on fundamental engineering education.
The availability of a highly educated workforce means that projects often need less bodies, less management input, and less on-boarding investment.
Moldova has one of the best wired Internet connections in the world as well as one of the cheapest in terms of price per Mbit. The overall infrastructure is well developed which allows many users to experience good quality services throughout the country.
The sub-continent has become the default choice for businesses looking to get their IT delivered at a lower cost. Amongst Eastern European destinations, Moldova is the most inexpensive country. Face to face meetings when necessary are a “low-cost” flight away. Labor costs are less than half those in western Europe.
Although the official language is Romanian, a large part of the population is multilingual. Russian is the secondly spoken language. In Chisinau over half of those aged under forty speak English fairly well. If an accent is present, it is more often an American one therefore avoiding thick accents hindering comprehension.